Overview
Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initiatives and commitment to prosecution have brought improvements in organisations like the NHS, London Underground and many pubs and clubs that now work together to monitor and bar known troublemakers. Yet high staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to businesses can be very high indeed.
This CIEH accredited course has been developed to help organisations protect their staff as well as their organisational and operational effectiveness.
Course Content
The qualification covers the following topics:
- The law
- The work environment
- Resolving confrontational situations
- Personal safety
Qualification information
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Designed for:
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All employees
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Course duration:
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6 hours
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Assessment method:
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Multiple choice examination
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QCA Accredited:
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Yes
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Course Fees
The cost of this course is £850.00 + VAT for in-house training for up to 12 delegates. This fee includes Registration, Assessment and Certification.
Please contact us for more information.
